Course Overview:

In this course, the student will learn to communicate orally and in clear, concise, accessible writing that directly speaks to the intended audience. They develop and practice the fundamentals of Standard English, including grammar, sentence structure, and the conventions of Standard English. The student will develop and apply paragraph and essay research, organization, and planning skills; develop and enhance independent learning skills and e-learning capabilities. The students also learn four essential keys to effective communication in personal and work environments.

Prerequisite:

  • The students must have completed grade 12 or equivalent education.
  • Students from non-English speaking countries must pass the English Language Proficiency Test.
  • English Language Proficiency – Acceptable test scores (IELTS – 6.0, TOEF – 70, PTE – 45, CAEL – 70, CAE – 176, Duolingo – 110, Password – 6.5, and PTE – 61) are acceptable.

Learning Outcomes:

  • Understand the principles of effective communication in a business context, including the use of appropriate language, tone, and medium:
  • Develop skills in written communication, including the ability to write clear, concise, and persuasive business documents such as emails, reports, and proposals.
  • Improve oral communication skills, including the ability to make presentations, lead meetings, and participate in negotiations.
  • Learn how to effectively communicate with different audiences, including customers, clients, colleagues, and superiors, Avoid listening-blocks to effective communication.
  • Understand the role of nonverbal communication in business interactions and learn how to use it effectively.
  • Develop the ability to use technology and social media for business communication.
  • Learn how to handle difficult communication situations and conflicts in a professional manner.
  • Understand the importance of cultural differences in business communication and learn how to adapt to different cultural norms and expectations.
  • Compose correct English sentences using proper sentence structure and Standard English grammar rules.

Course Content & Topics:

Class 1: Business Communication in Digital Age
Class 2: Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills
Class 3: Intercultural Communication & Planning Business Messages
Class 4: Organizing, Drafting, and Revising Business Messages
Class 5: Workplace Messages and Digital Media
Class 6: Positive and Negative Messages
Class 7: Persuasive and Sales Messages
Class 8: Reporting in the Workplace
Class 9: Informal Business Reports
Class 10: Proposals, Business Plans, and Formal Business Report
Class 11: Business Presentations
Class 12: Job Search and Resumes
Class 13: Interviewing and Following Up

Final Exam: MCQs and a case study project

Credit Information:

  • Credits: 3

Duration:

  • 14 Weeks: 3 hrs/week

Course & Related Fees:

  • Domestic & International: $700 (Seven hundred dollars)

For a detailed breakdown, please refer to Policy #S-005 Programs & Course Fee Schedule

Non-Refundable Fees:

  • Application Fee: $50.00/course (payable online and non-refundable)